Description

Rescue Centre Collection Service (UK Mainland Only)

With energy costs rising, the number of requests we receive to take in fish at our rescue centre has increased significantly. To help fish keepers across the UK, we have introduced a new livestock collection service.

If you have fish or other aquatic livestock that you would like to rehome, but our rescue centre in Hull is too far to reach by road, we can now arrange safe courier collection directly from your home.

How the Process Works

  1. Purchase a Shipping Kit
    Choose the size and quantity of shipping kits you require:

    • 8 litre

    • 24 litre

    • 54 litre

  2. Next-Day Delivery
    Your shipping kit will be delivered to your home the next day.

  3. Prepare Your Fish
    Each kit contains everything needed to safely pack your livestock:

    • Fish bags

    • Elastic bands

    • Foil blanket

    • Live fish labels

    • Heat packs

    The only item you will need to provide is tape to seal the box once packed.

  4. Book Your Collection
    Let us know your preferred collection date. Our courier partner DX will collect the package from your home.

  5. Courier Collection
    Collections are available Monday to Thursday each week.
    The driver will bring the printed label, so no printing or technical setup is required.

  6. Delivery to the Rescue Centre
    Your livestock will be delivered safely to our rescue centre in Hull.

What the Price Includes

The price of a shipping kit includes:

  • Delivery of the shipping kit to your home

  • Courier collection from your address

  • Transport to the rescue centre

Our Promise

All livestock taken into our rescue centre will be given a home for life, with round-the-clock expert care.