{"id":14,"date":"2026-02-16T21:15:35","date_gmt":"2026-02-16T21:15:35","guid":{"rendered":"https:\/\/aquadistribution.co.uk\/terms\/"},"modified":"2026-02-25T07:08:52","modified_gmt":"2026-02-25T07:08:52","slug":"terms","status":"publish","type":"page","link":"https:\/\/aquadistribution.co.uk\/?page_id=14","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"\n<div class=\"wp-block-group alignwide is-content-justification-center is-nowrap is-layout-flex wp-container-core-group-is-layout-23441af8 wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"500\" src=\"https:\/\/aquadistribution.co.uk\/wp-content\/uploads\/2026\/02\/Aqua-Distribution-Big-Logo-Trans-3.png\" alt=\"\" class=\"wp-image-14843\" style=\"width:131px;height:auto\" srcset=\"https:\/\/aquadistribution.co.uk\/wp-content\/uploads\/2026\/02\/Aqua-Distribution-Big-Logo-Trans-3.png 500w, https:\/\/aquadistribution.co.uk\/wp-content\/uploads\/2026\/02\/Aqua-Distribution-Big-Logo-Trans-3-300x300.png 300w, https:\/\/aquadistribution.co.uk\/wp-content\/uploads\/2026\/02\/Aqua-Distribution-Big-Logo-Trans-3-100x100.png 100w, https:\/\/aquadistribution.co.uk\/wp-content\/uploads\/2026\/02\/Aqua-Distribution-Big-Logo-Trans-3-416x416.png 416w, https:\/\/aquadistribution.co.uk\/wp-content\/uploads\/2026\/02\/Aqua-Distribution-Big-Logo-Trans-3-150x150.png 150w\" sizes=\"auto, (max-width: 500px) 100vw, 500px\" \/><\/figure>\n\n\n<form role=\"search\" method=\"get\" action=\"https:\/\/aquadistribution.co.uk\/\" class=\"wp-block-search__button-inside wp-block-search__text-button alignright wp-block-search\"    ><label class=\"wp-block-search__label screen-reader-text\" for=\"wp-block-search__input-1\" >u003cstrongu003eSearchu003c\/strongu003e<\/label><div class=\"wp-block-search__inside-wrapper\"  style=\"width: 620px\"><input class=\"wp-block-search__input\" id=\"wp-block-search__input-1\" placeholder=\"Type Here\" value=\"\" type=\"search\" name=\"s\" required \/><button aria-label=\"Search\" class=\"wp-block-search__button has-text-color has-base-color has-background has-custom-color-4-background-color wp-element-button\" type=\"submit\" >Search<\/button><\/div><\/form><\/div>\n\n\n\n<div style=\"height:0px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<nav style=\"color: #251be6;\" class=\"has-text-color has-background has-base-background-color is-responsive items-justified-center alignfull wp-block-navigation is-content-justification-center is-layout-flex wp-container-core-navigation-is-layout-a89b3969 wp-block-navigation-is-layout-flex\" aria-label=\"Navigation\" \n\t\t data-wp-interactive=\"core\/navigation\" data-wp-context='{\"overlayOpenedBy\":{\"click\":false,\"hover\":false,\"focus\":false},\"type\":\"overlay\",\"roleAttribute\":\"\",\"ariaLabel\":\"Menu\"}'><button aria-haspopup=\"dialog\" aria-label=\"Open menu\" class=\"wp-block-navigation__responsive-container-open\" \n\t\t\t\tdata-wp-on--click=\"actions.openMenuOnClick\"\n\t\t\t\tdata-wp-on--keydown=\"actions.handleMenuKeydown\"\n\t\t\t><svg width=\"24\" height=\"24\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M4 7.5h16v1.5H4z\"><\/path><path d=\"M4 15h16v1.5H4z\"><\/path><\/svg><\/button>\n\t\t\t\t<div class=\"wp-block-navigation__responsive-container\"  id=\"modal-2\" \n\t\t\t\tdata-wp-class--has-modal-open=\"state.isMenuOpen\"\n\t\t\t\tdata-wp-class--is-menu-open=\"state.isMenuOpen\"\n\t\t\t\tdata-wp-watch=\"callbacks.initMenu\"\n\t\t\t\tdata-wp-on--keydown=\"actions.handleMenuKeydown\"\n\t\t\t\tdata-wp-on--focusout=\"actions.handleMenuFocusout\"\n\t\t\t\ttabindex=\"-1\"\n\t\t\t>\n\t\t\t\t\t<div class=\"wp-block-navigation__responsive-close\" tabindex=\"-1\">\n\t\t\t\t\t\t<div class=\"wp-block-navigation__responsive-dialog\" \n\t\t\t\tdata-wp-bind--aria-modal=\"state.ariaModal\"\n\t\t\t\tdata-wp-bind--aria-label=\"state.ariaLabel\"\n\t\t\t\tdata-wp-bind--role=\"state.roleAttribute\"\n\t\t\t>\n\t\t\t\t\t\t\t<button aria-label=\"Close menu\" class=\"wp-block-navigation__responsive-container-close\" \n\t\t\t\tdata-wp-on--click=\"actions.closeMenuOnClick\"\n\t\t\t><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\" width=\"24\" height=\"24\" aria-hidden=\"true\" focusable=\"false\"><path d=\"m13.06 12 6.47-6.47-1.06-1.06L12 10.94 5.53 4.47 4.47 5.53 10.94 12l-6.47 6.47 1.06 1.06L12 13.06l6.47 6.47 1.06-1.06L13.06 12Z\"><\/path><\/svg><\/button>\n\t\t\t\t\t\t\t<div class=\"wp-block-navigation__responsive-container-content\" \n\t\t\t\tdata-wp-watch=\"callbacks.focusFirstElement\"\n\t\t\t id=\"modal-2-content\">\n\t\t\t\t\t\t\t\t<ul style=\"color: #251be6;\" class=\"wp-block-navigation__container has-text-color has-background has-base-background-color is-responsive items-justified-center alignfull wp-block-navigation\"><li class=\" wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/aquadistribution.co.uk\"><span class=\"wp-block-navigation-item__label\">Home<\/span><\/a><\/li><li data-wp-context=\"{ &quot;submenuOpenedBy&quot;: { &quot;click&quot;: false, &quot;hover&quot;: false, &quot;focus&quot;: false }, &quot;type&quot;: &quot;submenu&quot;, &quot;modal&quot;: null, &quot;previousFocus&quot;: null }\" data-wp-interactive=\"core\/navigation\" data-wp-on--focusout=\"actions.handleMenuFocusout\" data-wp-on--keydown=\"actions.handleMenuKeydown\" data-wp-on--mouseenter=\"actions.openMenuOnHover\" data-wp-on--mouseleave=\"actions.closeMenuOnHover\" data-wp-watch=\"callbacks.initMenu\" tabindex=\"-1\" class=\"wp-block-navigation-item has-child open-on-hover-click wp-block-navigation-submenu\"><a class=\"wp-block-navigation-item__content\" href=\"https:\/\/aquadistribution.co.uk\"><span class=\"wp-block-navigation-item__label\">Shops<\/span><\/a><button data-wp-bind--aria-expanded=\"state.isMenuOpen\" data-wp-on--click=\"actions.toggleMenuOnClick\" aria-label=\"Shops submenu\" class=\"wp-block-navigation__submenu-icon wp-block-navigation-submenu__toggle\" ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M1.50002 4L6.00002 8L10.5 4\" stroke-width=\"1.5\"><\/path><\/svg><\/button><ul data-wp-on--focus=\"actions.openMenuOnFocus\" class=\"wp-block-navigation__submenu-container wp-block-navigation-submenu\"><li class=\" wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/aquadistribution.co.uk\/?page_id=14842\"><span class=\"wp-block-navigation-item__label\">Tropical<\/span><\/a><\/li><li class=\" wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/aquadistribution.co.uk\/?page_id=20902\"><span class=\"wp-block-navigation-item__label\">Betta Fish<\/span><\/a><\/li><li class=\" wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/aquadistribution.co.uk\/?page_id=26075\"><span class=\"wp-block-navigation-item__label\">Temperate Fish<\/span><\/a><\/li><li class=\" wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/aquadistribution.co.uk\/?page_id=20928\"><span class=\"wp-block-navigation-item__label\">Shrimp<\/span><\/a><\/li><li class=\" wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/aquadistribution.co.uk\/?page_id=16369\"><span class=\"wp-block-navigation-item__label\">Cold Water <\/span><\/a><\/li><li class=\" wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/aquadistribution.co.uk\/?page_id=26927\"><span class=\"wp-block-navigation-item__label\">Plants<\/span><\/a><\/li><li class=\" wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/aquadistribution.co.uk\/?page_id=16369\"><span class=\"wp-block-navigation-item__label\">Fancy Goldfish <\/span><\/a><\/li><li class=\" wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/aquadistribution.co.uk\/?page_id=20846\"><span class=\"wp-block-navigation-item__label\">Axolotl<\/span><\/a><\/li><li class=\" wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/aquadistribution.co.uk\/?page_id=20804\"><span class=\"wp-block-navigation-item__label\">Marine<\/span><\/a><\/li><li class=\" wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/aquadistribution.co.uk\/?page_id=21218\"><span class=\"wp-block-navigation-item__label\">Turtles<\/span><\/a><\/li><li class=\" wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/aquadistribution.co.uk\/?page_id=21214\"><span class=\"wp-block-navigation-item__label\">Tortoise<\/span><\/a><\/li><\/ul><\/li><li class=\" wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/aquadistribution.co.uk\/?page_id=26386\"><span class=\"wp-block-navigation-item__label\">Price Drop Shop<\/span><\/a><\/li><li class=\" wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/aquadistribution.co.uk\/?page_id=26927\"><span class=\"wp-block-navigation-item__label\">Plants<\/span><\/a><\/li><li class=\" wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/aquadistribution.co.uk\/?page_id=26086\"><span class=\"wp-block-navigation-item__label\">Live Auctions<\/span><\/a><\/li><li class=\" wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/aquadistribution.co.uk\/?page_id=27068\"><span class=\"wp-block-navigation-item__label\">My Account<\/span><\/a><\/li><li class=\" wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/aquadistribution.co.uk\/?page_id=22719\"><span class=\"wp-block-navigation-item__label\">Rescue Centre<\/span><\/a><\/li><li class=\" wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/aquadistribution.co.uk\/?page_id=25628\"><span class=\"wp-block-navigation-item__label\">Basket<\/span><\/a><\/li><li data-wp-context=\"{ &quot;submenuOpenedBy&quot;: { &quot;click&quot;: false, &quot;hover&quot;: false, &quot;focus&quot;: false }, &quot;type&quot;: &quot;submenu&quot;, &quot;modal&quot;: null, &quot;previousFocus&quot;: null }\" data-wp-interactive=\"core\/navigation\" data-wp-on--focusout=\"actions.handleMenuFocusout\" data-wp-on--keydown=\"actions.handleMenuKeydown\" data-wp-on--mouseenter=\"actions.openMenuOnHover\" data-wp-on--mouseleave=\"actions.closeMenuOnHover\" data-wp-watch=\"callbacks.initMenu\" tabindex=\"-1\" class=\"wp-block-navigation-item has-child open-on-hover-click wp-block-navigation-submenu\"><a class=\"wp-block-navigation-item__content\" href=\"https:\/\/aquadistribution.co.uk\/?page_id=14886\"><span class=\"wp-block-navigation-item__label\">Contact Us<\/span><\/a><button data-wp-bind--aria-expanded=\"state.isMenuOpen\" data-wp-on--click=\"actions.toggleMenuOnClick\" aria-label=\"Contact Us submenu\" class=\"wp-block-navigation__submenu-icon wp-block-navigation-submenu__toggle\" ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M1.50002 4L6.00002 8L10.5 4\" stroke-width=\"1.5\"><\/path><\/svg><\/button><ul data-wp-on--focus=\"actions.openMenuOnFocus\" class=\"wp-block-navigation__submenu-container wp-block-navigation-submenu\"><li class=\" wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/aquadistribution.co.uk\/?page_id=14\"><span class=\"wp-block-navigation-item__label\">Terms &amp; Conditions<\/span><\/a><\/li><\/ul><\/li><\/ul>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div><\/nav>\n\n\n<figure class=\"wp-block-image alignfull size-full is-style-default\"><img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"600\" src=\"https:\/\/aquadistribution.co.uk\/wp-content\/uploads\/2026\/02\/Aqua-Distribution-Name-Logo-Trans-1.png\" alt=\"\" class=\"wp-image-14797\" srcset=\"https:\/\/aquadistribution.co.uk\/wp-content\/uploads\/2026\/02\/Aqua-Distribution-Name-Logo-Trans-1.png 1920w, https:\/\/aquadistribution.co.uk\/wp-content\/uploads\/2026\/02\/Aqua-Distribution-Name-Logo-Trans-1-600x188.png 600w, https:\/\/aquadistribution.co.uk\/wp-content\/uploads\/2026\/02\/Aqua-Distribution-Name-Logo-Trans-1-300x94.png 300w, https:\/\/aquadistribution.co.uk\/wp-content\/uploads\/2026\/02\/Aqua-Distribution-Name-Logo-Trans-1-1024x320.png 1024w, https:\/\/aquadistribution.co.uk\/wp-content\/uploads\/2026\/02\/Aqua-Distribution-Name-Logo-Trans-1-768x240.png 768w, https:\/\/aquadistribution.co.uk\/wp-content\/uploads\/2026\/02\/Aqua-Distribution-Name-Logo-Trans-1-1536x480.png 1536w\" sizes=\"auto, (max-width: 1920px) 100vw, 1920px\" \/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading alignwide has-text-align-center has-custom-color-4-color has-text-color has-link-color wp-elements-19754aaab305309cb62cef412adb449f\"><strong>AQUA DISTRIBUTION LIVESTOCK GUARANTEE &amp; DELIVERY POLICY<\/strong><\/h4>\n\n\n\n<p class=\"has-text-align-center has-custom-color-4-color has-text-color has-link-color wp-elements-5a9f172ee851402ad7b80e1f75cedd06\">Should You Have Any Questions Regarding Our Livestock Guarantee &amp; Delivery Policy Please Don\u2019t Hesitate to Contact Us.<\/p>\n\n\n\n<p class=\"has-text-align-center has-custom-color-4-color has-text-color has-link-color wp-elements-bdfb90a12de7fd8c236e82969dbae400\"><strong>ALL LIVESTOCK IS GUARANTEED FOR SEVEN DAYS<\/strong><\/p>\n\n\n\n<p class=\"has-text-align-center has-custom-color-4-color has-text-color has-link-color wp-elements-2a9870119451b928bc299501d5916b96\">We do not offer refunds for livestock that arrive deceased (DOA) or for any losses that occur within the seven-day guarantee period.<\/p>\n\n\n\n<p class=\"has-text-align-center has-custom-color-4-color has-text-color has-link-color wp-elements-482a3df3a9ef67a5dd64006f4d5c684b\">Instead, <strong>any verified losses will be replaced free of charge with your next order<\/strong>, subject to the conditions below.<\/p>\n\n\n\n<p class=\"has-text-align-center has-custom-color-4-color has-text-color has-link-color wp-elements-eff436a1808725e5d7605c33a25c08c3\">To qualify for a replacement, we require <strong>clear supporting photographs sent via email<\/strong>&nbsp;within the guarantee period.<\/p>\n\n\n\n<p class=\"has-text-align-center has-custom-color-4-color has-text-color has-link-color wp-elements-71c85f6deff91500797bb2b21c0b2169\">If you experience any issues with your livestock or delivery \u2014 although rare \u2014 please contact us and we will always work to resolve the matter promptly.<\/p>\n\n\n\n<p class=\"has-text-align-center has-custom-color-4-color has-text-color has-link-color wp-elements-3bbd23dbe4d5c6cbf129b860feb0793c\">Retail Customer Orders 07*********&nbsp;<a href=\"mailto:retail@aquadistribution.co.uk\">retail@aquadistribution.co.uk<\/a><\/p>\n\n\n\n<p class=\"has-text-align-center has-custom-color-4-color has-text-color has-link-color wp-elements-4f9b72863c32f51883125ea78afd8a40\">We Will Always Try Our Upmost To Resolve Any Problems.<\/p>\n\n\n\n<p class=\"has-text-align-center has-custom-color-4-color has-text-color has-link-color wp-elements-15e088720d2e90183c8e69220bdc76ce\"><strong>INSURED LICENSED COURIER DELIVERY WEDNESDAY, THURSDAY, FRIDAY AND SATURDAY<\/strong><\/p>\n\n\n\n<p class=\"has-text-align-center has-custom-color-4-color has-text-color has-link-color wp-elements-ec196a2a19cb10504833655031518d7c\">Please Select Your Delivery Date At The Checkout.<\/p>\n\n\n\n<p class=\"has-text-align-center has-custom-color-4-color has-text-color has-link-color wp-elements-6cea3847e64b611f5a8edb37ac3d1ca3\">Insured, licensed courier delivery is <strong>\u00a320 per livestock order<\/strong><\/p>\n\n\n\n<p class=\"has-text-align-center has-custom-color-4-color has-text-color has-link-color wp-elements-dc81dfb2b14020e30b45d5f43c2dc806\">No minimum or maximum order value<\/p>\n\n\n\n<p class=\"has-text-align-center has-custom-color-4-color has-text-color has-link-color wp-elements-d496b81089ec2579d60157cbe3ae1a3e\">All livestock remains covered by our\u00a0<strong>7-day guarantee<\/strong><\/p>\n\n\n\n<p class=\"has-text-align-center has-custom-color-4-color has-text-color has-link-color wp-elements-a7153b751af8f1bf36ba4a255f2c0f75\">Any verified losses will be replaced with your next order upon receipt of supporting photographs via email<\/p>\n\n\n\n<p class=\"has-text-align-center has-custom-color-4-color has-text-color has-link-color wp-elements-ca792f3f342f9bd9dcec27ef8b7c5fd5\"><strong>Courier Service Level Agreement<\/strong><\/p>\n\n\n\n<p class=\"has-text-align-center has-custom-color-4-color has-text-color has-link-color wp-elements-e2e2702e1e07c4e9523a246c22be010d\">Our courier collects livestock from us on the&nbsp;<strong>evening before your selected delivery date<\/strong>. Delivery is made <strong>the following day before 1:00pm<\/strong>, with livestock maintained in the same condition and temperature as at collection.<\/p>\n\n\n\n<p class=\"has-text-align-center has-custom-color-4-color has-text-color has-link-color wp-elements-2d3902447b7eabfda34ba3e02f27cdf7\">Tracking details will be sent directly by our courier (<strong>DX<\/strong>) on the evening of collection. You will also receive a <strong>text message around 9:00am on the day of delivery<\/strong>&nbsp;with your estimated delivery time slot.<\/p>\n\n\n\n<p class=\"has-text-align-center has-custom-color-4-color has-text-color has-link-color wp-elements-8b9bbf977031e2c48926a8f5979a7f74\"><strong>Please ensure someone is available at the delivery address to receive the livestock on the scheduled delivery date.<\/strong><\/p>\n\n\n\n<p class=\"has-text-align-center has-custom-color-4-color has-text-color has-link-color wp-elements-4dd1f4ec2903a1a17ffb24600b0ee21d\"><strong>COLLECTION IN PERSON&nbsp;<\/strong><\/p>\n\n\n\n<p class=\"has-text-align-center has-custom-color-4-color has-text-color has-link-color wp-elements-ec8eaa608a75c309384fd82281461f4e\"><strong>WEDNESDAY, THURSDAY, FRIDAY AND SATURDAY<\/strong><\/p>\n\n\n\n<p class=\"has-text-align-center has-custom-color-4-color has-text-color has-link-color wp-elements-1555ae8ccf8cb382ab11fab620278591\">Please Select Your Collection Date At The Checkout.<\/p>\n\n\n\n<p class=\"has-text-align-center has-custom-color-4-color has-text-color has-link-color wp-elements-f869bd83cc7f9049cebc3e61ea1af78c\">Collection in person is <strong>free of charge<\/strong><\/p>\n\n\n\n<p class=\"has-text-align-center has-custom-color-4-color has-text-color has-link-color wp-elements-dc81dfb2b14020e30b45d5f43c2dc806\">No minimum or maximum order value<\/p>\n\n\n\n<p class=\"has-text-align-center has-custom-color-4-color has-text-color has-link-color wp-elements-6266800fe0fe6262c6d1f0a50a0116b6\">All livestock is covered by our <strong>7-day guarantee<\/strong><\/p>\n\n\n\n<p class=\"has-text-align-center has-custom-color-4-color has-text-color has-link-color wp-elements-a7153b751af8f1bf36ba4a255f2c0f75\">Any verified losses will be replaced with your next order upon receipt of supporting photographs via email<\/p>\n\n\n\n<p class=\"has-text-align-center has-custom-color-4-color has-text-color has-link-color wp-elements-bfdb8498b3fa313564b06539236d3c05\"><strong>Collection Address:<\/strong><\/p>\n\n\n\n<p class=\"has-text-align-center has-custom-color-4-color has-text-color has-link-color wp-elements-78927a283c1793ce9ccb70c5a12c29da\">Aqua Distribution<\/p>\n\n\n\n<p class=\"has-text-align-center has-custom-color-4-color has-text-color has-link-color wp-elements-ecc5d10332de0003db15c07dbe268233\">Unit 4, Fleet Business Park<\/p>\n\n\n\n<p class=\"has-text-align-center has-custom-color-4-color has-text-color has-link-color wp-elements-fcda2a090c84593c2512e131ed042542\">Itlings Lane<\/p>\n\n\n\n<p class=\"has-text-align-center has-custom-color-4-color has-text-color has-link-color wp-elements-40a4c3a9e05d69c3786fb378c789b274\">Hessle<\/p>\n\n\n\n<p class=\"has-text-align-center has-custom-color-4-color has-text-color has-link-color wp-elements-46c745ed4a0a0cbe397de74b9cd36c7b\">East Riding of Yorkshire<\/p>\n\n\n\n<p class=\"has-text-align-center has-custom-color-4-color has-text-color has-link-color wp-elements-86db6716bca5dbf02818d3912c12ecd7\">HU13 9LX<\/p>\n\n\n\n<p class=\"has-text-align-center has-custom-color-4-color has-text-color has-link-color wp-elements-e73373d3f13251092675c801648400df\"><strong>What happens after I place an order?<\/strong><\/p>\n\n\n\n<p class=\"has-text-align-center has-custom-color-4-color has-text-color has-link-color wp-elements-625241dcef0e17dead379d85053bac41\">You will receive&nbsp;<strong>delivery or collection date confirmation by email within 24 hours<\/strong>&nbsp;of purchase.<\/p>\n\n\n\n<p class=\"has-text-align-center has-custom-color-4-color has-text-color has-link-color wp-elements-20a01069610e675f3982a3e6e831b722\"><strong>Do I need to read the delivery policy before ordering?<\/strong><\/p>\n\n\n\n<p class=\"has-text-align-center has-custom-color-4-color has-text-color has-link-color wp-elements-4182a2004ef6fd9086bb402086cb60ba\">Yes. Please ensure you have&nbsp;<strong>read and agreed to our delivery policy<\/strong>&nbsp;before placing an order. By completing a purchase, you confirm your consent to the policy.<\/p>\n\n\n\n<p class=\"has-text-align-center has-custom-color-4-color has-text-color has-link-color wp-elements-0605023f30ebccf5e0d18fbc95a0ac9b\"><strong>Can I change my delivery or collection date?<\/strong><\/p>\n\n\n\n<p class=\"has-text-align-center has-custom-color-4-color has-text-color has-link-color wp-elements-ebafe658dc9d0ad99af2f820d62c42ab\">Yes \u2014 if you need to make a change, we\u2019re happy to&nbsp;<strong>reschedule to a more convenient date<\/strong>&nbsp;where possible.<\/p>\n\n\n\n<p class=\"has-text-align-center has-custom-color-4-color has-text-color has-link-color wp-elements-f92c09cd0732836b76ca3f5fc0e8bf18\"><strong>Important Information &amp; Policies<\/strong><\/p>\n\n\n\n<p class=\"has-text-align-center has-custom-color-4-color has-text-color has-link-color wp-elements-07fdf99be67bbb3ce153efe1fbfb6833\">Currently,\u00a0<strong>95% of retail orders are delivered on the customer\u2019s selected delivery date<\/strong><\/p>\n\n\n\n<p class=\"has-text-align-center has-custom-color-4-color has-text-color has-link-color wp-elements-ab077dc69a64386f98495444cefc0e04\">Aqua Distribution Services Limited does\u00a0<strong>not operate retail stores open to the public<\/strong><\/p>\n\n\n\n<p class=\"has-text-align-center has-custom-color-4-color has-text-color has-link-color wp-elements-3cff0e075c4d18c9e0dd4f144b030dbe\">We manage and operate the\u00a0<strong>logistics and distribution of aquatic livestock across the UK<\/strong>\u00a0for both trade and retail customers<\/p>\n\n\n\n<p class=\"has-text-align-center has-custom-color-4-color has-text-color has-link-color wp-elements-6f7cd38dafa39996e98896dd39788251\">Due to the volume of livestock processed daily, we are\u00a0<strong>unable to provide photographs of individual fish<\/strong><\/p>\n\n\n\n<p class=\"has-text-align-center has-custom-color-4-color has-text-color has-link-color wp-elements-064f82c859dd57f118c536a173d2ab9e\">Our experienced team will always select livestock\u00a0<strong>as close as possible to the advertised images<\/strong><\/p>\n\n\n\n<p class=\"has-text-align-center has-custom-color-4-color has-text-color has-link-color wp-elements-29ee2e2036cd3296b304d6f3aa66458d\">All sizes listed on our website are\u00a0<strong>approximate<\/strong>, as livestock is seasonal and naturally variable<\/p>\n\n\n\n<p class=\"has-text-align-center has-custom-color-4-color has-text-color has-link-color wp-elements-1c3744251a8a90381d5507c395d4d57b\">Our website does not reflect live UK distribution centre stock levels<br>All livestock displayed is available for\u00a0<strong>delivery or collection within 14 days of purchase<\/strong><\/p>\n\n\n\n<p class=\"has-text-align-center has-custom-color-4-color has-text-color has-link-color wp-elements-c31e540dbc68546fb7f199ce6f7f2b03\">If there are any changes to your delivery or collection date, we will contact you immediately<\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>AQUA DISTRIBUTION LIVESTOCK GUARANTEE &amp; DELIVERY POLICY Should You Have Any Questions Regarding Our Livestock Guarantee &amp; Delivery Policy Please Don\u2019t Hesitate to Contact Us. ALL LIVESTOCK IS GUARANTEED FOR SEVEN DAYS We do not offer refunds for livestock that arrive deceased (DOA) or for any losses that occur within the seven-day guarantee period. Instead, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"terms-conditions","meta":{"footnotes":""},"class_list":["post-14","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/aquadistribution.co.uk\/index.php?rest_route=\/wp\/v2\/pages\/14","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/aquadistribution.co.uk\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/aquadistribution.co.uk\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/aquadistribution.co.uk\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/aquadistribution.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=14"}],"version-history":[{"count":3,"href":"https:\/\/aquadistribution.co.uk\/index.php?rest_route=\/wp\/v2\/pages\/14\/revisions"}],"predecessor-version":[{"id":20939,"href":"https:\/\/aquadistribution.co.uk\/index.php?rest_route=\/wp\/v2\/pages\/14\/revisions\/20939"}],"wp:attachment":[{"href":"https:\/\/aquadistribution.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=14"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}